Shipping policy

We pride ourselves on delivering a seamless and reliable experience for customers worldwide. We collaborate with trusted couriers to ensure your orders are handled with care and arrive promptly, no matter where you are.

Order Processing and Dispatch Times

Same-Day Dispatch Before 1 PM
Orders placed Monday through Friday before 1 PM (local time) are processed and dispatched the same day. Certain payment methods may cause minor delays, so we recommend placing your order at least 10–15 minutes before the cutoff time to ensure same-day processing.

Holiday Delivery Cutoff
To ensure delivery by key holiday dates, place your order by the cutoff time indicated on our website. Exact deadlines will be provided during checkout.

Worldwide Shipping

We ship to destinations around the globe using a network of reliable courier services. Shipping costs and delivery times are calculated during checkout based on the size, weight, and destination of your order.

Important Note:
The estimated delivery date displayed on the product page is approximate and may vary due to circumstances such as customs processing, courier delays, or local holidays. For customers in the USA, this date is the most accurate delivery projection based on our shipping data.

Delivery Rates and Options

  • Free Shipping
    We offer free worldwide shipping on all orders.

Customs and Import Taxes

International orders may be subject to customs fees or import taxes, depending on your country’s regulations. These charges are the buyer's responsibility and are not included in the shipping fee at checkout.

Tracking and Notifications

Once your order is dispatched, you will receive a tracking link (where applicable) to monitor its progress. Updates will be provided as your parcel moves through the courier network.

Reliability You Can Count On

Our global shipping network ensures your order arrives securely and efficiently. If you encounter any issues with delivery, our customer service team is here to assist you.

Need Help?
For any questions or assistance, contact us at info@kyoponcho.com.